FAQ

What is the difference between Historic Reno Preservation Society (HRPS) and Nevada Historical Society (NHS)?

HRPS is a 501(c)(3) non-profit membership organization whose mission is to preserve and promote historic resources in the Truckee Meadows through education, advocacy and leadership. HRPS offers educational programming, historic walking tours, an annual home tour, and publishes a quarterly news magazine on local history called FootPrints. The NHS is operated under the State of Nevada’s Tourism and Cultural Affairs office and features an extensive research library and museum, located on the University of Nevada, Reno campus.

Why does a member need to log in to the website?

By logging in as an HRPS member, you can:

• Review and modify your membership profile, including name, mailing address, email, phone, or membership level
• Change your password
• Renew your membership
• Pay invoices
• Change your FootPrints delivery from U.S. mail to digital delivery and vice-versa
• Make a donation

What is a "Bundle" or a "Bundle Member"?

HRPS uses a membership management software package called Wild Apricot. It considers members to be either Individual (just one person) or two members “bundled” into a single membership. Dual/Family, Supporting, Champion, and Lifetime memberships can contain up to two members from the same household.

Why do I have to have a password to log into my account?

Our system is designed to provide secure access to your membership details; therefore a username and password are required whenever you wish to update your profile or register for an event. Your username is always your email address. You create your own password.

What do I do if my password doesn’t work?

If you forget your password, or your password isn’t recognized, select “Forgot password.” You will receive a new password via email, which can then be changed to something of your own choosing.

How do I change my contact information (email, street address, phone, etc.)?

Log in to My Profile. Just under the words My Profile is a gray box with the words Edit Profile. Click on Edit Profile and you can change most items in your profile (but not your membership level).

How do I change my membership level?

Log in to My Profile. To the right of Membership level you will see the word Change. Click on that and you can change to any membership level.

How long does my membership last?

Membership is for one year and renews on the anniversary of the date you joined.

How do I register for an event?

1. Go to the website
2. Click the Register button on the event
3. Fill in the information requested
4. If there is a fee associated with an event, you will have the option to pay online with a debit or credit card, or you may print the invoice and mail it to our P.O. Box with your check. The mailing address is on the invoice.
5. You will receive an email receipt that you are registered and that your invoice has been paid.

I am bringing a non-member to an event as my guest. How do I register and pay for them?

Register as instructed in “How do I register for an event?” Click on “Add a guest.” You may add more than one.

We have a Bundle membership. It is not allowing me to register both members at the same time. Is there a different process?

Bundled members must register separately. Registering the other person on your membership as a guest will charge them the guest price. After you register yourself, start another transaction to register the other member. You may pay for both transactions with one credit card, but the payments must be made separately.

I am unable to register the second Bundle member separately. What do I do?

Each member in our membership system is required to have their own email address, as each record is tied to that email, which requires each person to register (or be registered) separately.

Who do I contact for help?

For questions or help on any event or membership issue, please contact administrator@historicreno.org, or the HRPS voicemail line, 775-747-4478.